No matter what type of
business or industry your company is in, there are business processes that are
done manually and create not only bottlenecks but add to the cost of doing
business. These bottlenecks may be
internal processes or directly involved with your customers – either way they
make your business less competitive.
Workflow automates those business processes and puts control
back into your hands by providing better visibility and auditing to what
happens in your business.
Consider the time it takes to react to a business
opportunity or to take action on a customer request or complaint. What happens if you don’t pay your vendors
and partners on time because invoices sit on people’s desks. How about the time it takes to make a change
in production or engineering for a new product.
Any of these situations can be greatly enhanced through automation, it’s
all about creating a process with rules and guidelines so that you can shorten
the time take action or complete a task.
Even if a document or task is delayed in workflow, you
have the ability to see exactly where that task is delayed (by individual and
for how long). Alerts can be
automatically triggered when your timelines have not been met so your system
becomes pro-active vs. re-active
Through a graphical
tool, workflows can be developed to handle almost any process in your
organization. Timers can be set to alert
people when documents have not been managed within a given period of time,
groups of people can manage queues of documents, approver thresholds can be set
based on any number of factors including $ amount or type of transaction. Workflows can integrate with other business
applications and data sources to determine certain paths of a document. And, security will determine who has access
to any given document at any stage in the life of that document through a
sophisticated but easy to manage administrative module.
Workflows will manage and record every step of the
process and keep a historical record of every person who reviews or approves or
changes data related to a document. Each
event tracks the user, the date and time and what action the person took for
that event. Even communications with
other individuals through email are recorded and maintained with each document
– and we don’t mean cut and paste an email, we handle it automatically through
“Conversations” a feature built right into the workflow.
The integrity of your
documents are critical for many reasons and having a solution that can ensure
both security and protection from loss or destruction brings significant value to
any organization. Whether you want to
provide restricted access to an individual, a department or to auditors, CoreIntegrator
can secure and protect content from unauthorized access but at the same time
give people 24x7 access to the documents they need to do their day to day
business. CoreIntegrator uses Microsoft
SharePoint as a document repository but adds a sophisticated layer of security
that you can control as a document administrator or records manager.